BLOW & GLAM LTD

PRIVACY POLICY

Effective Date: 22 June 2026

1. ABOUT THIS PRIVACY POLICY

Blow & Glam Ltd (Company No. 17302477) (“Blow & Glam”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information in a lawful, fair and transparent manner.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, submit a booking enquiry or make a booking through Blow & Glam.

By using our website or services, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.

2. WHO WE ARE

Blow & Glam Ltd is a luxury beauty concierge and booking platform that arranges appointments between clients and a carefully curated network of independent freelance hairstylists and makeup artists.

Unless otherwise stated, Blow & Glam acts as the organiser and coordinator of bookings and is responsible for processing your personal information as described in this Privacy Policy.

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us at:

Email: info@blowandglam.com

3. INFORMATION WE COLLECT

Depending on the services you request, we may collect the following information:

  • Your name.

  • Email address.

  • Telephone number.

  • Appointment location, hotel, villa or venue details.

  • Appointment date and time.

  • Details of the services requested.

  • Hair, beauty or styling preferences.

  • Photographs you voluntarily provide.

  • Information relating to allergies, sensitivities or medical conditions that may affect the services provided.

  • Payment information relating to your booking (please note that Blow & Glam does not store your full payment card details where payments are processed through secure third-party payment providers).

4. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Respond to your enquiries.

  • Arrange and manage your booking.

  • Match you with a suitable independent artist.

  • Communicate regarding appointments and schedule changes.

  • Process payments and issue confirmations.

  • Provide customer support.

  • Improve our services and website.

  • Comply with legal and regulatory obligations.

  • Protect our legal rights where necessary.

We will only use your personal information where we have a lawful basis for doing so.

5. OUR LAWFUL BASIS FOR PROCESSING

Under the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU General Data Protection Regulation (EU GDPR), we process personal information on one or more of the following legal bases:

  • Performance of a contract.

  • Taking steps prior to entering into a contract.

  • Compliance with legal obligations.

  • Our legitimate business interests, provided these do not override your rights.

  • Your consent where required by law.

Where consent is relied upon, you may withdraw your consent at any time.

6. SHARING YOUR INFORMATION

We only share your personal information where necessary.

This may include:

  • Independent freelance hairstylists and makeup artists assigned to your booking.

  • Payment service providers.

  • Website hosting providers.

  • IT service providers.

  • Professional advisers including accountants, insurers and legal advisers where required.

  • Government authorities or regulators where required by law.

We never sell your personal information to third parties.

7. INTERNATIONAL DATA TRANSFERS

Blow & Glam is based in the United Kingdom and regularly coordinates appointments in Greece and other international locations.

Where necessary to provide your booking, relevant personal information may be shared with independent artists located outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Manage your booking.

  • Provide customer support.

  • Meet legal, accounting and tax obligations.

  • Resolve disputes.

  • Enforce our contractual rights.

Once personal information is no longer required, it will be securely deleted or anonymised where appropriate.

9. DATA SECURITY

Blow & Glam takes appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, misuse, disclosure or alteration.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. COOKIES

Our website may use cookies and similar technologies to improve website performance, analyse visitor activity and enhance your browsing experience.

You may disable cookies through your browser settings, although doing so may affect certain website functionality.

11. YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Request restriction of processing.

  • Object to certain processing activities.

  • Request transfer of your information where applicable.

  • Withdraw consent where consent is the legal basis for processing.

To exercise any of these rights, please contact us at:

Email: info@blowandglam.com

We will respond within the time limits required by applicable law.

12. CHILDREN’S PRIVACY

Blow & Glam does not knowingly collect personal information directly from children without the involvement of a parent or legal guardian.

Where services are booked for a child, any personal information should be provided by the child’s parent or legal guardian.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Blow & Glam is not responsible for the privacy practices or content of those external websites.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any updates will be published on our website together with the revised effective date.

15. CONTACT US

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Blow & Glam Ltd

Company No. 17302477

Email: info@blowandglam.com

If you remain dissatisfied with the way your personal information has been handled, you may have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom or another relevant data protection authority.